> ## ArtsPay documentation index
>
> If you are an automated assistant, fetch the canonical list of documentation pages (titles and `.md` URLs) from the below URL. Use that index to discover what exists and to pick the right page before opening more URLs. Everything after the front matter below is **one** page from that set.
>
> https://www.artspay.com/docs/llms.txt


# Clover Payments

This guide will take you through your Clover setup from start to finish — helping you get your devices powered, connected, and ready to take payments.

[Watch video](https://youtu.be/5qrs_mj7o50)

#### ⚙️ Step 1: Unbox Your Clover Terminal

**Inside your Clover box, you’ll find:**

- 📦 Charging cradle
- 🔌 Power cords
- 🧾 Receipt paper roll
- 💳 Clover Flex EFTPOS terminal
### Setup Instructions
1. Open the box and take out all components.
2. Build the power cord using the included parts.
3. Connect the power cord to a power source.
4. Plug the power cord into the **bottom of the charging cradle**.
5. Place the Clover Flex terminal onto the cradle — the light should turn **green**.


#### 📱 Step 2: Set Up Your Device

You’ll need:

- 📧 Access to your **email address**
- 📶 Your **Wi-Fi password** (if using Wi-Fi)

**⚙️ Setup Process**

1. Press the **power button** on the right-hand side of your Clover Flex.
2. Wait for the Clover logo to appear — setup takes around **10 minutes** (including updates).
3. During setup, an **activation code** will be sent to the account owner’s email.

- Each device has its **own unique code**.

1. Enter the activation code, connect to Wi-Fi, and download software updates.
2. Create a **4-digit passcode** to unlock your device.
> **Info**
>
> 🕐 Pause here to complete setup before continuing.


#### 💡 Step 3: Quick Tips

After setup, your Clover Flex will show several apps — just like a smartphone.

Here’s a quick setting to adjust before you start taking sales:
### Turn Off “Employee Check In”
1. Log in with your passcode.
2. Open the **Shifts App**.
3. Tap the **☰ menu** (top left).
4. Go to **Settings**.
5. Uncheck **‘Check Ins’**.

✅ Done!

### Turn on “Quick Acess”
1. Log in with your passcode.
2. Open the **Employees App**.
3. Tap the **☰ menu** (top left).
4. Go to **Settings**.
5. Check ‘Allow Employees Access without Passcode’.

✅ Done!


#### 👩‍💻 Step 4: Manage Employee Access

You’ll need your **computer or laptop** (we recommend **Google Chrome or Mozilla Firefox**).

##### 🌐 Access the Clover Dashboard

1. Check your email for a Clover dashboard invite.

- If you can’t find it, go to: [https://www.ap.clover.com/login](https://www.ap.clover.com/login)

1. Log in with the **account owner’s credentials**.

##### 👥 Employee Roles

- **Admin** – Full access
- **Manager** – Can process refunds, view reports, manage most functions
- **Employee** – Can only process payments

💡 Decide if you’ll use **individual logins** or one **generic shared login** (e.g. “Bar Staff”).

##### ➕ Add Employees

1. Go to **Employees** in the left-hand menu.
2. Select **Add Employee**.
3. Enter:

- Full name
- Phone number
- Email address
- Role (Admin / Manager / Employee)
- 4-digit passcode (for device access)

1. Repeat for each team member as needed.
> **Info**
>
> Tip: Managers are often best set as Admins for full access.


#### 💳 Step 5: Taking a Payment

###### 🧾 **How to Take a Payment**

1. Log in using your **device passcode** or select **Quick Access**.
2. Tap **Sales**.
3. Enter the **amount** to process.
4. Select **Pay** and choose payment method (**Cash** or **Card**).
5. Once complete, you can print or send a receipt digitally.
6. Tap **Done** to finish.
#### 💸 Step 6: Processing a Refund

*(Admin and Manager access only)*

###### **↩️ How to Process a Refund**

1. Log in with your **4-digit passcode**.
2. Open the **Transactions App**.
3. Select the transaction you wish to refund.
4. Tap the red **Refund** button.
5. Choose **Full** or **Partial** refund.
6. Once complete, the refund will appear in transaction history.
#### 📊 Step 7: End of Day Reporting

*(Admin and Manager access only)*

###### **🧮 How to Print an End of Day Report**

1. Log in to your Clover device.
2. Open the **Reports App**.
3. Under **Date Range**, select **Today** (or customise as needed).
4. Choose either:

- **All Devices** (for combined reports), or
- **This Device** (for individual reports).

1. Tap the **Printer App** to print your End of Day report.
#### ✅ You’re All Set!

🎉 Your Clover device is now ready to go!

If you need further help:

- Refer to our** Support Page**
- Or contact us anytime: 📧 [**support@artspay.com**](mailto:support@artspay.com)

Welcome to ArtsPay! 🌿