A simple technology stack is essential for team efficiency and better customer experiences. It’s not just about gadgets; it’s about technology seamlessly working in the background. We wanted to jump in and see how the shift to user-friendly, cloud-based solutions is revolutionising hospitality and how to pick a platform that works for you.
Do you pick one platform or integrate a suite of best in class solutions? There are lots of important things to consider and getting it right can set you up for the long term.
Let’s explore the key components you need.
1. Point of Sale (POS) Systems
Modern POS systems are more than transaction tools; they’re comprehensive management solutions. The heartbeat of a hospitality business. A good POS system not only processes sales efficiently but also tracks inventory, manages customer relationships, and provides data insights. With cloud-based POS systems, information is accessible in real-time, allowing for more dynamic and responsive business decisions.
ArtsPay integrates with 800+ POS systems, including favourites like Abacus POS, H&L, IMPOS, Swiftpos, ziipos, and Bepoz.
2. Payments and EFTPOS terminals
Payments are crucial, most payment processors and EFTPOS terminal providers boast 99.99% uptime, but that isn’t all you need for a successful payments partnership. You need 24/7 support, secure systems and expert guidance to make sure you are taking advantage of new technology and payment options.
ArtsPay offers 3 payment terminals, two integration partners, and over 600+ POS connections.
3. Inventory Management
Efficient inventory management is vital for reducing waste and maintaining profits. Modern, cloud-based systems offer real-time tracking and automated reordering to assist in more informed purchasing decisions.. You can use your POS or third-party solutions like Cooking the Books or Zeemart.
4. Accounting Software
Popular choices like Xero or MYOB offer real-time reporting, automated payroll, and tax compliance tools. Integrating accounting software with POS and inventory management ensures comprehensive financial data.
5. Rostering and Team Management
Modern rostering tools go beyond scheduling, incorporating staff preferences, shift swaps, and payroll assistance. Many POS systems now have built-in or integrated rostering features like Deputy or Tanda.
6. Reservations and Bookings
Online reservation and booking systems streamline the process for customers and help manage capacity effectively. Consider options like Abacus POS inbuilt booking system and NowBookIt for seamless integration in-house to help smooth transitions from online booking to actual dining.
7. QR Codes and Digital Menus
QR codes are back and maybe for good, offering a contactless way to present menus and facilitate orders and payments. Choose a QR code system recommended and fully integrated with your POS. It is nice for all the orders to work nicely together.
Closing Thoughts
Embracing these technological advances helps you stay up to date to choose solutions that suit your size and future scalability. Seek advice from your community, and remember that the most expensive isn’t always the best. ArtsPay can provide guidance on payments and point of sale – feel free to reach out so we can help make the process easier.