Support

Frequently Asked Questions

Learn more about ArtsPay and our solutions here.

Frequently Asked Questions

ArtsPay Overview

  • ArtsPay is a payments provider that helps businesses take card and online payments, while redirecting 50% of ArtsPay’s profits into funding the arts. Every transaction helps support independent artists and small arts organisations.

Fees and charges

  • ArtsPay’s fees are competitive with, and often lower than, major payment providers. There are no extra costs for customers and no hidden fees.
    See our pricing page.

    Get in touch for a custom quote.

Features and technology

  • ArtsPay can provide a range of eftpos terminals that are perfect for hospitality, events, retail and services. We can help you pick the best option based on your operations.

Support

  • If there’s an issue with a payment or terminal, ArtsPay provides support to resolve it quickly and minimise disruption to your business.

Setup and onboarding

  • Getting started is simple. Complete your application online in less than 15 minutes, do an ID check and then ArtsPay will guide you through the setup and onboarding process.

Why choose ArtsPay?

  • ArtsPay helps businesses reduce costs, attract values-driven customers, and stand out by visibly supporting the arts and local community.

Artists and Art Organisations

  • ArtsPay directs 50% of its profits into the ArtsPay Foundation, which funds independent artists and small arts organisations.