⚙️ Step 1: Unbox Your Clover Terminal

Inside your Clover box, you’ll find:

• 📦 Charging cradle
• 🔌 Power cords
• 🧾 Receipt paper roll
• 💳 Clover Flex EFTPOS terminal

📱 Step 2: Set Up Your Device

You’ll need:

• 📧 Access to your email address
• 📶 Your Wi-Fi password (if using Wi-Fi)

⚙️ Setup Process

1. Press the power button on the right-hand side of your Clover Flex.
2. Wait for the Clover logo to appear — setup takes around 10 minutes (including updates).
3. During setup, an activation code will be sent to the account owner’s email.
   • Each device has its own unique code.
4. Enter the activation code, connect to Wi-Fi, and download software updates.
5. Create a 4-digit passcode to unlock your device.

💡 Step 3: Quick Tips

After setup, your Clover Flex will show several apps — just like a smartphone.

Here’s a quick setting to adjust before you start taking sales:

👩‍💻 Step 4: Manage Employee Access

You’ll need your computer or laptop (we recommend Google Chrome or Mozilla Firefox).

🌐 Access the Clover Dashboard

1. Check your email for a Clover dashboard invite.
   • If you can’t find it, go to: https://www.ap.clover.com/login
2. Log in with the account owner’s credentials.

👥 Employee Roles

• Admin – Full access
• Manager – Can process refunds, view reports, manage most functions
• Employee – Can only process payments

💡 Decide if you’ll use individual logins or one generic shared login (e.g. “Bar Staff”).

➕ Add Employees

1. Go to Employees in the left-hand menu.
2. Select Add Employee.
3. Enter:
   • Full name
   • Phone number
   • Email address
   • Role (Admin / Manager / Employee)
   • 4-digit passcode (for device access)
4. Repeat for each team member as needed.

💳 Step 5: Taking a Payment

🧾 How to Take a Payment

1. Log in using your device passcode or select Quick Access.
2. Tap Sales.
3. Enter the amount to process.
4. Select Pay and choose payment method (Cash or Card).
5. Once complete, you can print or send a receipt digitally.
6. Tap Done to finish.

💸 Step 6: Processing a Refund

(Admin and Manager access only)

↩️ How to Process a Refund

1. Log in with your 4-digit passcode.
2. Open the Transactions App.
3. Select the transaction you wish to refund.
4. Tap the red Refund button.
5. Choose Full or Partial refund.
6. Once complete, the refund will appear in transaction history.

📊 Step 7: End of Day Reporting

(Admin and Manager access only)

🧮 How to Print an End of Day Report

1. Log in to your Clover device.
2. Open the Reports App.
3. Under Date Range, select Today (or customise as needed).
4. Choose either:
   • All Devices (for combined reports), or
   • This Device (for individual reports).
5. Tap the Printer App to print your End of Day report.

✅ You’re All Set!

🎉 Your Clover device is now ready to go!

If you need further help:

• Refer to our Support Page
• Or contact us anytime: 📧 support@artspay.com

Welcome to ArtsPay! 🌿