Clover Payments

⚙️ Step 1: Unbox Your Clover Terminal

Inside your Clover box, you’ll find:

• 📦 Charging cradle
• 🔌 Power cords
• 🧾 Receipt paper roll
• 💳 Clover Flex EFTPOS terminal

📱 Step 2: Set Up Your Device

You’ll need:

• 📧 Access to your email address
• 📶 Your Wi-Fi password (if using Wi-Fi)

⚙️ Setup Process

1. Press the power button on the right-hand side of your Clover Flex.
2. Wait for the Clover logo to appear — setup takes around 10 minutes (including updates).
3. During setup, an activation code will be sent to the account owner’s email.
   • Each device has its own unique code .
4. Enter the activation code, connect to Wi-Fi, and download software updates.
5. Create a 4-digit passcode to unlock your device.

💡 Step 3: Quick Tips

After setup, your Clover Flex will show several apps — just like a smartphone.

Here’s a quick setting to adjust before you start taking sales:

👩💻 Step 4: Manage Employee Access

You’ll need your computer or laptop (we recommend Google Chrome or Mozilla Firefox ).

🌐 Access the Clover Dashboard

1. Check your email for a Clover dashboard invite.
   • If you can’t find it, go to: https://www.ap.clover.com/login
2. Log in with the account owner’s credentials .

👥 Employee Roles

• Admin – Full access
• Manager – Can process refunds, view reports, manage most functions
• Employee – Can only process payments

💡 Decide if you’ll use individual logins or one generic shared login (e.g. “Bar Staff”).

➕ Add Employees

1. Go to Employees in the left-hand menu.
2. Select Add Employee .
3. Enter:
   • Full name
   • Phone number
   • Email address
   • Role (Admin / Manager / Employee)
   • 4-digit passcode (for device access)
4. Repeat for each team member as needed.

💳 Step 5: Taking a Payment

🧾 How to Take a Payment

1. Log in using your device passcode or select Quick Access .
2. Tap Sales .
3. Enter the amount to process.
4. Select Pay and choose payment method ( Cash or Card ).
5. Once complete, you can print or send a receipt digitally.
6. Tap Done to finish.

💸 Step 6: Processing a Refund

(Admin and Manager access only)

↩️ How to Process a Refund

1. Log in with your 4-digit passcode .
2. Open the Transactions App .
3. Select the transaction you wish to refund.
4. Tap the red Refund button.
5. Choose Full or Partial refund.
6. Once complete, the refund will appear in transaction history.

📊 Step 7: End of Day Reporting

(Admin and Manager access only)

🧮 How to Print an End of Day Report

1. Log in to your Clover device.
2. Open the Reports App .
3. Under Date Range , select Today (or customise as needed).
4. Choose either:
   • All Devices (for combined reports), or
   • This Device (for individual reports).
5. Tap the Printer App to print your End of Day report.

✅ You’re All Set!

🎉 Your Clover device is now ready to go!

If you need further help:

• Refer to our Support Page
• Or contact us anytime: 📧 support@artspay.com

Welcome to ArtsPay! 🌿