Documentation

Commerce Control Centre

For all ArtsPay merchants, we can provide access to our platform Commerce Control Center where you can find your Transaction, Quick Sales Overview and Funding Records.

Use this guide to find transaction reports, settlement summaries, and monthly statements in the Commerce Control Center.

What you’ll be able to do
  • Run a detailed transaction search for a specific site/location
  • Expand a transaction to view deeper processing details (auth/capture/terminal info)
  • Generate a “Top Sites” settlement summary for a chosen date range
  • Download monthly statement PDFs
Before you start
  • Make sure you have access to the Commerce Control Center
  • Have your Site ID ready (example: 42298585175553 )
  • Decide the date range you want to report on (e.g., Last Month )

How to find a Transaction List

Generate a detailed transaction search
  1. In the left menu, click View.
  2. Select Settlement.
  3. Scroll down and open the Search tile.
  4. On the right side, click Add Filters.
  5. Search for Site and select Site Hierarchy (only if you have multiple Merchant IDs (MIDs)).
  6. In the popup:
    • Enter your Site ID
    • Click Go
    • Select the site name
    • Click Go again to apply the filter
  7. Click Date Range, choose your preferred range (e.g., Last Month), then click Generate.

What you’ll see

A transaction list for the selected site and date range.

Review transaction details (and expand technical info)
  1. Review the transaction list.
  2. Scroll horizontally to see additional fields such as Batch Sequence ID, Order Number, and Processed Amount.
  3. To view deeper details for a transaction, click the Plus (+) icon on the left of the row.

Expanded details can include

  • Auth code
  • Capture method
  • Terminal ID
  • Other processing fields

How to find a Overview Summary

Access the “Top Sites” summary
  1. Return to Settlement.
  2. Open the Top Sites tile.
  3. Click Add Filters and apply Site Hierarchy again using your Site ID (only if you have multiple MIDs).
  4. Set your date range and click Generate.

What you’ll see

A high-level summary for the selected site, including:

  • Sales count
  • Net amount
  • Processed sale amount

How to find a Monthly Statement

Retrieve monthly statements (PDF) on Commerce Control Center
  1. Navigate to View → Statements & Documents.
  2. Enter your Site ID and click Go.
  3. Expand the relevant year (e.g., 2026 statements).
  4. Select a month to download the PDF.

How to find a Funding Records

Find funding records
  1. Go to View then Funding in Commerce Control Center.
  2. Scroll down and find Generic Analysis.
  3. In Generic Analysis, update these fields:
    1. Customise the Date Range for the funding date you’re after.
    2. Change Group 1 to Funded Date.
    3. Change Time Zone to Australia/Sydney.
    4. (Optional) If you have multiple Merchant IDs (MIDs), add another filter for Site Hierarchy.
  4. Once you have entered the required fields, select Generate
  5. Refer to the last column: Processed Amount Paid for the funding figure.
  6. Also take into consideration:
    • Processed Adjustments
    • Any reprocessed fees

What you’ll see

  • The amount funded into the merchant’s account after settlement.
Commerce Control Centre